Remove Edcamps Remove Robotics Remove Software
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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. (Yes, Our robots passed each other in the mail and Sphero made sure I had robots for the last week of school. Look for Edcamps <https://twitter.com/EdcampUSA> and offer support.

EdTech 68
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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. (Yes, When I needed to get my robots services for a battery that wasn't charging, I emailed support@sphero.com, explained my situation and they mailed my replacement robots the same day I made the service call.

EdTech 40
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Hack Education Weekly News

Hack Education

Via CMX : “ How Edcamp Scaled Up 1,500 Community Events Connecting Educators All Over the World.” ” Robots and Other Ed-Tech SF. ” “Mixing Automation and a Human Touch, New Software Helps Keep Students ‘ On Task ’,” says Edsurge. Very thorough research, gj.